Next action
Checking what needs attention…
Your most important item will appear here.
Today
Leads
Every lead in one place
Search your history, or open the next person who needs a reply.
Select a lead
Choose a lead to review the conversation and prepare the next response.
Results
Your confirmed results
Revenue you recorded as collected stays separate from possible job value.
Value details and report settings
Value proof
Harborline counts confirmed outcomes, not guesses
Possible job value stays separate until work is won and revenue is confirmed.
Confirmed revenue$0
Monthly plan$110
Revenue ÷ planWaiting
Opt in when ready
Delivery offAutomatic delivery schedule
Delivery is off by default. An authorized subscriber can choose a schedule and recipients.
Past reports
Your report archive
Every report is saved here so you never have to rebuild an old one.
No reports yet
Your first report will appear here once one is sent.
Settings
Manage your business and account.
Business setup
Account & support
More tools & system status
System status
Checking…Harborline availability
AccountChecking secure session
ServiceChecking app response
EnvironmentChecking environment
Safety checksAvailable above when needed
Know exactly where you stand
Approval and Activation Center
One simple place for carrier approval, plan activation, setup, and anything that needs your attention.
Checking
Loading your safe next step…
Harborline is checking saved facts. It will not guess.
Safe first pilot
Text onlyProve texting first. Add missed-call detection later.
For the first pilot, the owner starts one controlled text test. Harborline still handles the safety checks, delivery tracking, replies, and clear handoff. It cannot see ordinary missed calls while voice is off.
1Start safelyThe owner starts one approved text-only pilot. No phone call is handled by Harborline.
2ProtectCheck sender approval, consent, STOP status, and recipient-local time.
3ReplyQueue the exact business message that the owner approved.
4WatchTrack delivery, collect replies, and show failures instead of hiding them.
5EscalatePut waiting leads and new replies in Needs attention.
6ProveKeep the lead timeline through booked, lost, and owner-confirmed revenue.
Approval
What is approved
Carrier approval and your paid-plan activation are separate steps.
Your monthly plan
Activation and billing
Carrier approval alone never creates a recurring charge.
Plan activatedNot activated
Current period endsNot applicable
First monthly chargeNot charged
After carrier approval, the owner reviews the current terms and authorizes the first $110 monthly charge.
Owner safety review
None waitingConsent decisions
Harborline asks for help only when it cannot safely prove the order of a STOP or START request. A review never sends a text.
One step at a time
0 completeYour short setup list
Review your saved progress and the next setup step.
Every day
Needs attention
Problems are grouped so the most important work is easy to find.
Ready as you grow
Customer success tools
These tools stay honest and safety-gated. A connection is never shown as ready when it is not.
Automatic help without hidden surprises
Recovery Center
Harborline follows up, asks useful questions, prepares a human handoff, and shows exactly what worked.
Checking
Checking the recovery system…
Nothing will be sent while Harborline checks.
No Lead Left Behind
CheckingEvery lead has a person and a next step
Overdue and blocked leads rise to the top. Harborline explains what stopped, what is safe, and who should act.
Checking every lead…
Nothing is removed while Harborline checks.
Owner, timer, and backup rules
External backup alert is offIn-app escalation is separate. Email, text, or push escalation stays off until a real delivery channel is proven.
No changes
Automatic follow-up
See every message before it can run
Urgent and normal jobs can use different timing. The ladder stops after a booking, owner contact, customer reply, “no thanks,” STOP, or any safety change.
Loading exact messages and times…
- Loading follow-up steps…
No scheduled follow-ups loaded.
Every send still needs verified consent, a verified local time zone, safe local hours, an approved sender, duplicate protection, and normal sending limits.
Simple lead questions
Ask only what helps
Harborline asks one question at a time and stops when a person should take over.
Safer instant booking checks the business rules and calendar before offering any appointment. The Recovered-money dashboard keeps confirmed money separate from possible and unknown value.
Service Promise Center
Offer only work the business can truly do
Harborline checks services, ZIP codes, local hours, notice, travel time, daily limits, and Google Calendar before showing a time. It creates nothing until the caller confirms.
·
Checking Google CalendarNo appointment will be offered until the calendar is connected and verified.
No changes
Safe full demonstration
FictionalTest My Harborline
Watch a pretend call move through every step. Change the reply, go forward, or rewind. No real person is texted and nothing is billed.
Ready to beginA fictional missed call will appear here.
- Missed call
- Safe reply
- Customer answers
- Time offered
- Caller confirms
- Owner handoff
Honest Money-Proof Ledger
Every confirmed dollar has proof
Confirmed money, possible job value, and unknown value stay separate. A booking is possible value, never confirmed money.
Confirmed revenue$0
Possible job value$0
Unknown value0 leads
Missed calls recovered0
Conversations started0
Appointments booked0
Owner-confirmed jobs won0
Revenue compared with $80Waiting
Confirmed revenue is gross revenue, not profit, and it is never a promise of future results.
Saved proof
Checking saved proof…
Harborline will not guess.
Smart owner handoff
People step in at the right time
Urgent leads and ready customers rise to the top. Harborline never silently throws a lead away.
No handoff waiting
Urgent and owner-ready leads will appear here.
Text Cost Limits
Checking cost dataHelp prevent surprise texting bills
Our estimate and the phone company’s real charge are kept separate. Harborline says “not known” rather than guessing.
Our estimateNot known
Phone company’s real chargeNot known
The phone company has not confirmed a cost for any period yet.
No changesReliability Center
One plain answer
Status changes are announced for screen readers and every problem has one next step.
Checking Harborline…No action yet.
Nothing is silently blocked
Why Harborline did not send
Every blocked action shows the time, safety rule, plain reason, and safest next step.
No recent safety blocks
Any blocked message will be explained here.
Simple for callers
Phone company test requiredPrivate appointment page
A private link can let a caller confirm, reschedule, cancel, add a note, or request a call. No account is needed.
- Service-area protection before times are shown
- No photos, videos, or files are accepted during the text-only pilot
- Returning-customer preferences and history stay private
- Unhappy feedback alerts the owner privately before any public review request
The private link groundwork is built. Real calendar changes stay locked until the phone company test passes.
Privacy Center
0 openClear choices, no tricks
Owners and callers can ask to see, export, correct, or delete information. Deletion requests receive a careful review so billing, consent, and legal records are not erased by mistake.
You stay in control
No changesCustomer happiness controls
Choose how often Harborline alerts you. Pause, export, or cancel without tricks.
Safe starting words
Industry reply templates
Choose your trade, edit the wording, and have the business owner approve it before it can be used.
Loading safe templates…
Before you go live
Final safety test
After texting is approved, Harborline helps test the number. Customer calls and texts stay off until the test is done.
Checking launch gates
Preparing your safest next step…
Harborline is checking the business number, approved message, and real test evidence.
0%Waiting for live checks
Do this next
Wait for the checks to finish
Your next action will appear here.
Checked automatically
Connection and account
These checks update from Harborline’s real account, number, message, and service state.
Test on real devices
Call and message proof
Harborline helps an owner run this test after texting is approved. Use a test phone, never a customer.
No real-world test is assumed to have passed.
Only problems that need a person
Problems that need help
Missing setup, failed imports, and connection errors show here.
Checking for problems…
This list stays quiet when nothing needs attention.
Future service
Carrier onboarding is unavailable
Harborline does not collect or submit carrier registration data, connect phone lines, or send customer messages in this release.
Phone service stays unchanged
UnavailablePhone connection is unavailable
Harborline does not connect, route, record, or detect calls in this release.
1Your normal calls stay normalYour phone and voicemail keep working as they do today.2Carrier setup stays offHarborline does not change your phone service.
Carrier onboarding, phone connection, and texting are deferred until a future release.
Future service
UnavailableCarrier onboarding is unavailable
Complete account, business, and no-charge card setup now. Harborline will not submit a carrier application, request setup payment, or enable messaging in this release.
1Save account detailsConfirm your account and business information.
2Save a card at no chargeSaving a card does not create a subscription or authorize a charge.
3Finish public setupCarrier registration, phone connection, texting, and paid activation remain unavailable.
Carrier onboarding is unavailable in this release.
Automatic missed-call syncing, SMS delivery, and paid activation are unavailable in this release.
Future service
UnavailableCarrier onboarding is unavailable
Public setup does not include carrier registration or texting checks.
Finish account, business, and card setup instead.
Future service
UnavailableAutomatic messaging is unavailable
Harborline does not save or send automatic missed-call messages in this release.
Messaging stays offMissed-call detection, SMS delivery, and paid activation are not part of public setup.
·No automatic message is savedCustomer messaging remains unavailable.
Automatic messaging is unavailable in this release.
Optional import
Bring in lead history
Add existing records if they will help. You can skip this and use Harborline without an import.
Starting history
PrivateImport existing business data
Structured rows are organized into recognizable records. Other files stay private for review.
Imported contacts never receive messages until consent is confirmed.
No files uploaded yet
Your import history will appear here.
Business details
A few quick questions
Save the essential business details for your private setup. You can stop and return at any time.
Question 1
Business details
Loading your next question…
Your setup
Save a card securely
Public setup is open. Saving a card costs $0 and creates no subscription or charge. Automatic texting, missed-call integration, and paid activation are unavailable in this release.
Leave without tricks
No cancellation requestedCancel Harborline
Download your leads first if you want them. Harborline will show the last service date before you confirm.
Last service dateNot scheduled
If your phone forwards unanswered calls to Harborline, turn that forwarding off with your phone provider before service ends. Then test an answered call and an unanswered call to make sure both reach your phone or carrier voicemail.
Cancellation does not delete your leads. There is no hidden retention step and no message will be sent to a customer.
Account protection
Security
Your password is never stored in readable form, and you can sign out everywhere at once.
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Checking verification…
Sign out everywhere
Sign out of this browser and every other active session for your account.
Private by design
Your business records are separated and protected at the database level, not merely hidden by the interface.
Read privacy policy